Terms & Conditions and Lead Replacement Policy

Before purchasing any lead, you must accept these terms. Replacement or credit is reviewed after verification — not issued automatically.

Lead Replacement / Credit Policy

If a purchased lead qualifies for replacement:

The user must contact Central Pillar through Email or WhatsApp Support.
The user must provide the Lead ID / Order ID and relevant details.
Central Pillar will verify the lead and the user’s claim.
If the claim is approved, the user will receive a coupon/credit equal to the purchased lead amount.
The coupon can be used to purchase another eligible lead.
The replacement/credit request will be reviewed and responded to within 24 hours.
The coupon/credit cannot be converted into cash or transferred unless specifically approved by Central Pillar.

Important: The 24-hour period means response/review within 24 hours, not that a replacement lead will be delivered within 24 hours.

Before payment you must tick:

☐ I have read and agree to the Terms & Conditions and Lead Replacement Policy.